Complaint Review: Hewlett-Packard

Spoke with a customer service agent to report a possible scam.  Wanted a professional scan run to see if virus input on my computer.I was told yes, they could that but I would have to buy a service contract. I did.

They said they tried to run a scan but couldn't.  Said I should buy a new laptop and they had some specials on at the time. I said no, I can't afford it.

Then you will have to take your laptop to a computer repair service because we can't fix it.

My credit card had been  debited, $59.00 or so, can't remember exactly. I requested a cancellation of the contract. they said they would have to keep the first month's fee and would cancel the other 11 months.

I don't agree! I think I'm owed the entire amount that was debited from my credit card.

Please help me with this.  Thank you!