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HEWLETT PACKARD SOLD ME AN EXTENDED LAPTOP WARRANTY THE DECIDED NOT TO HONOR IT ONE MONTH LATER PALO ALTO CALIFORNIA
Hewlett Packard sent me an unsolicited offer to extend the warranty on my latop for which I already had an extended warranty. Their offer was better so I cancelled my existing warranty and went with theirs. Now a month later they don't wnt to honor the warranty without one claim for support being submitted. All they want to do is offer me a refund of the purchase price leaving me with no warranty. Poor bussiness practice to say the least.
1 Updates & Rebuttals
THOMAS
Hernando,Florida,
United States
HP has done the right thing !
#2Author of original report
Fri, January 08, 2021
HP has just informed me that it will honor it's sale of the extended warranty.