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  • Report:  #1503618

Complaint Review: HEWLETT PACKARD

HEWLETT PACKARD SOLD ME AN EXTENDED LAPTOP WARRANTY THE DECIDED NOT TO HONOR IT ONE MONTH LATER PALO ALTO CALIFORNIA

  • Reported By:
    THOMAS — Hernando United States
  • Submitted:
    Wed, January 06, 2021
  • Updated:
    Fri, January 08, 2021

Hewlett Packard sent me an unsolicited offer to extend the warranty on my latop for which I already had an extended warranty. Their offer was better so I cancelled my existing warranty and went with theirs. Now a month later they don't wnt to honor the warranty without one claim for support being submitted. All they want to do is offer me a refund of the purchase price leaving me with no warranty. Poor bussiness practice to say the least.

1 Updates & Rebuttals


THOMAS

Hernando,
Florida,
United States

HP has done the right thing !

#2Author of original report

Fri, January 08, 2021

HP has just informed me that it will honor it's sale of the extended warranty. 

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