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  • Report:  #467283

Complaint Review: HFL Solutions

HFL Solutions I have been charged for a product I have not recieved Las Vegas Nevada

  • Reported By:
    — Decatur Alabama
  • Submitted:
    Wed, July 08, 2009
  • Updated:
    Wed, April 14, 2010
*Author of original report: HFL Solutions *REBUTTAL Owner of company: this was reshipped, for free *REBUTTAL Owner of company: thank you for your honesty

I ordered a product called AlphaViril on June 25th. They have charged me $108.91 and I have not recived it as of July 7th. I have used there shipment tracking system three (3) times and have yet to get a response...

Ron
Decatur, Alabama
U.S.A.

3 Updates & Rebuttals

Drsamrobbins

Las Vegas,
California,
U.S.A.

thank you for your honesty

#4REBUTTAL Owner of company

Wed, April 14, 2010

Dear Ron - we thank you for your honesty and appreciate you taking the time post the retraction. Mike is head of support and has been with the company for 7 years.

 

Gave a great day.

Warmest Regards

Sam Robbins =)

Drsamrobbins

Las Vegas,
California,
U.S.A.

this was reshipped, for free

#4REBUTTAL Owner of company

Wed, April 14, 2010

We reshipped this product and you receive an email confirmation and tracking, but you still post on this site - I don't understand why?
 
Things get lost in the mail - it happens. That's why we even reshipped for free. But, I guess that's just not good enough. Sorry =(
 
Sam Robbins

RTR

Decatur,
Alabama,
U.S.A.

HFL Solutions

#4Author of original report

Wed, July 08, 2009

I would like to retract my earlier complaint...a guy by the name of Mike took care of my cocerns and he said that I would get the product I ordered in a very timely manner.

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