Complaint Review: HH Gregg

I purchased Several appliances for my new home and with the sales rep set up delivery. He verified that everything was in stock and would be delivered on the set date. The morning that the apppliances were supposed to arrive I received a call stating that only some of the items were in stock the rest was on back order. This was at 8:00 am I told them not to deliver any thing untill they had my complete order the man said he would have his supervisor call me. Well still havent received a call. Waited until ten am to call the store and asked for my sales rep. The receptionist replied he wasnt there. Asked to speak with a manager. The receptionist said he was to busy to take my call.

So I went up to the store and demanded that my money be refunded. Guess who was there my original sales rep who looked at me and walked away and the Sales manager wanted to know what was wrong. Knowing the scam of the bait and switch tatics these companies use I told him the time for talking was over and I would like my money refunded NOW! Because I am a single woman do these companies think that they can prey upon us thinking we are going to fall for their shabby and deceitful tatics. SHAME ON YOU! I will make sure to tell all my friends and business associates how you do business.

Sabine
Buford, Georgia
U.S.A.