Hhgregg bought merchandise-paid by check-lost check-did not contact me-did not deliver merchandise-theres more to tell but not enough words left here Duluth Georgia
I purchased a refrigerator and television from hhgregg and paid by check. delivery was scheduled. requested am delivery. by 3pm I called store only to find out they lost my check and canceled the delivery without ever contacting me. the assistant manager said "we cannot deliver until you pay for merchandise" I did pay. Was it my fault you lost the check and did not contact me?
after going round and round, I called the operations manager who agreed to deliver next day. morning delivery again requested. this was to be a cod. at 8am the driver called to say he could not come until 12:30-1:30 pm. I said ok. at 1:30 I called the store again and was told delivery would take another 2 hours.
I had enough abuse from hhgregg and canceled the order.
I would not ever enter an hhgregg store, if my life depended on it.
Jack
duluth, Georgia
U.S.A.