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  • Report:  #1201425

Complaint Review: Hhgregg

Hhgregg Ripped Off On Extended Warranty Nationwide

  • Reported By:
    Phil — Illinois
  • Submitted:
    Tue, January 13, 2015
  • Updated:
    Tue, January 13, 2015
  • This is absolutely, positively, the WORST business I have ever had the displeasure to work with.  I purchased a TV in Nov of 2013, and in Dec. of 2014, 5 weeks after the manufacturer’s warranty expired, the TV died.  But I wasn’t concerned since I bought the extended warranty. 

  • As it turned out, after a month in the repair shop, it was decided by the warranty holders, was that the cost to repair the TV was more than it was worth, so they decided to buy it out from me at a depreciated value, and give me a store credit to Hhgregg.  So in effect, the extended warranty did not do as the as the salesman promised. 

  • I’m out a TV, with a fraction of the cost reimbursed to me at a store that I will never do business again, and the money spent on the TV was wasted since it could only be applied to my original purchase.  It was in effect for only 5 weeks, and seeing how they handle customer relations, there is no way I will ever do business with Hhgregg again, and yet I'm forced to continue to work with Hhgregg since they are only offering me a store credit.  

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