Complaint Review: HHgregg

 Had purchased over 5,000 dollars of merchandise,had bought new beds x2 and the frames where adjustable (head and feet go up and down.The girl that helped us was great and wrote our order forms that included these frames.So I went back about 1 week later to order my Beds and Furniture that they have and was given someone else to help me cause they told me the first girl had found another job and quit.So this girl writes up the order forms and I'm talking about how night the bed frames will be to have and she told me that they are separate. So I told her that the first girl said it is sold as it was,and she told me that she was mistaken and give us the wrong info.What this second girl didn't know was we knew the first girl and knew she would get things done.This was the reason I was buying the beds was for the frames.Since then I got the run around by management and said if I wanted them I would have to buy them.They pass the buck and due to the girl leaving that they couldn't find her form she filled out.So they would have to do another.I don't think this was right and want my frames.