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  • Report:  #1079926

Complaint Review: hidkitxenonlights.com

hidkitxenonlights.com Dishonest Business, lifetime warranty but will not respond to emails regarding defective parts. Wilmington North Carolina

  • Reported By:
    Armando — Fremont California
  • Submitted:
    Wed, August 28, 2013
  • Updated:
    Wed, August 28, 2013

 I purchase a set of head lights back in May 2013 for my SUV.  It worked for a couple months and just died.  I purchase the parts from Hidkitxenonlights because of the Lifetime warranty and 100% customer satisfaction.   These are false statements. Do not purchase anything from this fraudulent company.  I've tried calling and texting but no replies. I emailed them several times with no response.  I just needed an RMA # to ship the parts back for a replacement.  Good luck with getting a RMA # from these guys.  When they finally responded to my email they told me it was might fault and parts will not be replaced.  The customer is non-existent and unprofessional.  I want everyone to know not to deal with this fraudulent company because they will not support or back their own products.  Beware and do not purchase anything from this company. 

Armando, Fremont, CA

 

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