HIFI Sound Connection I received a defective amplifier, returned for replacement, and now refuse to replace or provide refund for amp. Nixa, Missouri
"I was RIPPED OFF!!! The Bazooka amp I purchased was defective and I returned it to HIFI Sound connection for a replacement. Its now been 4 weeks and I'm still getting the run around. I have spoken to Tanya, Mark, and one other customer service rep about solving this problem and NO ONE will give a straight answer. At this point I just want money ($255) refunded, because I fear there is just going to additional problems.
After reading all the postings from other individuals that had problems, I can see that they have no intention of replacing this product. The customer service department is a complete joke.
I intend to contact the CEO Chris Rush and the general manager Tony Rush for my refund. And if this does not work, I will file a law suit in small claims in Christian County Missouri seeking my refund and costs for doing so." Share