Complaint Review: High Field Open MRI Inc

I called about 25 mri places this one was the cheapest. Also now more than ever I'm realizing in life, you get what you pay for. The 2 ladies in front had a cordial but still apparent power struggle and kept contradicting each-others orders to one another.

Both strong knowledgeable women with equally good ideas about how thing should proceed; neither steering me wrong but seriously work together and reduce the tension or fire the subordinate or lower skilled staff and replace with someone with better listening skill/intuition.

Here is where it gets interesting. 6 days after my MRI, I called 3 times 24-48 hours apart (politely and professionally) and requested a call back repeatedly to discuss insurance submission 6 days then 8 and finally 10 days it was not submitted to my insurance after requesting a call each message after 3`rd call Finally saw it submitted to insurance ,  I was never called back still ( 16 days 3 polite nice messages).

Sad...  So far what I have mentioned was a 3 star review the following is what takes the cake. I got an mri of my hand to determine if a tendon repair was still connected. Each picture they took was inconclusive (according to 2 other second opinions and due to the fact that i went into surgery AGAIN today and the tendon was ruptured) none of the frames actually captured the tendon itself yet the radiologist in official report, stated there was no evidence that there was a discontinuity.

So surgery, tendon was ruptured, mri and 2 alt opinions "tendon not visible", report completely different if wast was seen in surgery and pics. Please if you need to see something small with great detail consider choosing a place that doesn't report incorrectly, has a combative staff, and does not call their customers calls. If you care about your body you will AVOID this place. Best of luck!