Complaint Review: High Peaks Animal Hospital

I found a stray cat who was severely malnourished. After 2 visits with this vet and $170.00 worth of basic service(ie. check up, shots) I ended up with a cat who had worms a week after she was tested and deemed negative and endured a needless surgery at another vet because this one charges $130.00 for a spaying while another I used charges $ 45.00. Not only was the cat made to suffer unnecissarily because of their incompetence but I was charged for a second office visit after being sent away from the first and told to come back when the cat was in better health and promised there would not be a second charge.

It seems that they are unable to tell if an animal has been spayed or not because at the first visit they said she hadn't and they can't read their own notes as the vet said to come back in 3-4 weeks. But the clerk was adament that I was supposed to be back in 1-2 weeks. Thus the second charge. Also don't bother to complain to the managing parties in Ray Brook or Bangor NY because in their view if they give you any kind of service despite how poor or inaccurate there will be a full charge. They believe this is fair. Save your time, animals and money, go somewhere else!

Hank
malone, New York
U.S.A.