High Trend Auctions /Jump Learning LLC Very sophisticated scam turned $2.95 authorized charge into $159. Internet
I found this company through social media link sent to me. This link appeared to have been sent by someone I know and trust. It was not.
On the linked page, I read about Garcinia Cambogia and it seemed pretty low risk to take a free sample for the cost of shipping ($2.95). I did so. I received an email telling me I would get a bill from Jump Learning LLC for $2.95. This email included several images and text, mixed, which apparently helped conceal some conditions related to the free sample and charge.
About 8-9 days later, I received a plain brown padded envelope with three bottles in it. No paperwork inside. Apparently, I got the "free sample" and two additional bottles of the pills. There was no indication I needed to mail back the bottles or in any other way challenge the company. I had, after all, only authorized a $2.95 charge. And a charge came through from a different company name, High Trend Auctions for $159. I immediately contacted Bank of America noting that I had ordered online from one company, gotten email confirmation from a second and had been billed by a third. This third company now had my card information and contended that I didn't return/reject the additional product within a 14 day timeframe and therefore, per their agreement, the $159 was properly charged. The web site where I ordered the product had none of that information when I ordered, and I noticed that the web site was changed monthly so that the conditions of purchase were added after the fact.
Bank of America informed me that since "Jump Learning LLC" and "High Trend Auctions" were affiliated, and because they showed information (now) on a website, the charge could not be disputed.
Because I authorized a $2.95 charge and documented that authorization and yet was successfully charged $159 with the help and support of Bank of America's MasterCard division, I had to close my credit card account. I cannot trust that the company will not put through additional charges and have them approved by the bank. Losing $153.05 will not break me, but it's annoying to know that Bank of America is effectively enabling scammers and not supporting loyal (20-year plus) cardholders.