Complaint Review: Higher Impact

I was promised a marketable website with multiple industries to market and a package in the mail as part of the information needed to get started. Contents of package received: *Welcome and Congratulations letter. *booklet of business hype, *two phone number's to call; one for accounting, one for support, to which I receive the same person at both numbers. *an email address to whom is suppose to supply me with a password to access my new website. No response received in return for emailing them a request for access. *document's to sign and return to them; client authorization invoice and distributor agreement to which I have not returned do to their lack of response. *a website address of: http://www.communityadvertisingnetwork.com/18516dun which is of no use to me because I don't have access.