Complaint Review: Higher Learning Commission - North Central

A letter was sent in January 2013 and no phone call or e-mail response to date as of February 15, 2013.

I provided proof that Capella University was not returning student financial aid funds. Several documents were supplied: total tuition cost, requested amounts and lender balances to date for each loan period by disbursements.

I also provided proof of inaccurate student record keeping. I asked, why isn't a college held accountable and how do they keep their accreditation under these circumstances? Non-responsive to academic complaint.