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  • Report:  #1246356

Complaint Review: Highlands Dentistry

Highlands Dentistry Dr. Ray Besharati gave false info. to lure customer into orth treatment, charge extra for service not provided Issaquah Washington

  • Reported By:
    Bella — Issaquah Washington USA
  • Submitted:
    Tue, August 04, 2015
  • Updated:
    Tue, August 04, 2015

Late October 2014, I decided to start my ortho treatment with Dr. Ray Besharati at Highlands Dentistry, Issaquah, WA because he promised at my first ortho consultation that with his ortho treatment, I will be able to have the vertically straight teeth I’ve always wanted.

He kept promising me along the treatment that there can always be refinement of treatment plan in order to achieve results. He kept ensuring me that my anticipated result can be achieved with him.

My last visit to this office was in February 2015, I brought up my anticipated treatment result again since I noticed very little change with my teeth.

Dr. Ray Besharati told me a completely different story than what he has been telling me. At the visit, he said that he was not able to achieve my anticipated treatment result no matter with or without refinement treatment plan.

I was very disappointed and decided to end treatment with him, and transfer to another orthodontist.

At that time, I was half way through my treatment, and I was charged over 80% of the total cost.

I got to know through the insurance company that they file a claim to my insurance company to bill the Full treatment period, half of which services they have never provided.  

I’ve talked with the office multiple times, and they were not willing to give me any refund.

Dr. Ray Besharati’s office not only gave me false information in order to get me into a treatment with him, but also charged me for the services that they have never provided without being willing to offer any compensation.

I ended up paying over $4,000 for no result. 

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