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Highline Auto Sales Unproffesional, Rude, Overpriced poughkeepsie, New York
I purchased a car from Anthony and Andrew Bruno at Highline Auto Sales. Within the first week that I took the car home, I began having issues with the car starting, I also noticed my car going through anti freeze very fast. I took the car back to Highline and Andrew had informed us that he didn't see anything wrong with the car and that the antifreeze issue was normal for my car. Within a few months I took my car to nissan because again it stopped running, I have a warranty through highline that would cover repair costs through nissan. They listed a few things that was wrong with the car and most of it was covered under warranty, however the car stopped running because it had a blown head gasket due to overheating, which the warranty did not cover because it doesn't cover issues that occur from overheating, which is understandable, however I was told by Andrew Bruno at Highline that the coolant leak my car had was normal. I feel like Highline should have covered the head gasket issue, especially for the fact that they sold me the car with issues I was not aware of. When we tried to contact them Anthony and Andrew Bruno got very defensive and rude and hung up the phone twice on my husband and I, I didn't even get to finish explaining the situation to them. They avoided my calls after they hung up twice. I was shocked and very upset with the customer service I received from these people. I paid almost 11000.00 dollars for a used car that had issues with it. All of this happened within 7 months from when I purchased the car. Beware of this dealership and do not buy a car from these people. Once they have your money, they could care less about the customer.
P.S. The headgasket was a 1900.00 job through nissan.