Complaint Review: Hills Wholesale Gaming

I would recommend you avoid Hills Wholesale Gaming.  I don't leave reviews like this ever, but they have commited the worst sin in business: ignoring your customers.  Seriously, you can make just about any mistake as a company as long as you are willing to make it right.

What happened: The package arrived, and one of the items I ordered was missing.  I don't think this was intentional.  It doesn't even mean that they are incompetent, because mistakes do happen from time to time.  But they made no effort to offer a solution, and when I asked for a refund/replacement I was ignored.

This omitted product was under $20 in a $200+ order (and this was not my first order with them), so they have lost my business forever over a very small issue that could have easily been corrected.

Posting this just as a warning to other potential customers.  They do not respond to emails, so if you have a problem with your order you can expect it to be difficult (and in my case apparently impossible) to get in touch with them.