Complaint Review: Hilton Garden Inn Arlington Courthouse Plaza

I took a trip that started on Sunday, March 13th ended on Saturday, March 19th but there is a mysterious charge of over $301 on my debit card which is still pending from Hilton. I have not received a refund of the charge and it is still pending. I have sent two letters to Hilton corporate because the phone lines are usually too busy.

I have not received a response or so much as a courtesy call. I am beyond frustrated and want a full refund of the trip since no one wants to acknowledge the fact that I have a complaint. I will not be using the Hilton brand in the future so points or vouchers or coupons or not accepted.