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  • Report:  #713437

Complaint Review: HipHopBling

HipHopBling RC Jewels Doesn't honor warranty Internet

  • Reported By:
    B-Boy — Long Island New York United States of America
  • Submitted:
    Mon, April 04, 2011
  • Updated:
    Wed, May 29, 2013

They do not honor their warranty.

I purchased a bracelet from them as a Christmas 2010 gift.  It looked very nice when given on Christmas.  By January a stone had fallen out of it.  I emailed them about the warranty.  I didn't get any reply.  I was told by the gift receipant in March that another stone had fallen out.  I emailed them again.  I finally got a reply saying that the warranty is for defective item and that the item has been worn for 3 months.  How is it 3 months from Christmas 2010 to January 2011? 

I wrote back to them that I want a return authorization number so that I can send this defective bracelet back and get another one. 

I will follow up with how they respond.

1 Updates & Rebuttals


hiphopbling

Columbia,
Maryland,

We Honor Our Policy

#2REBUTTAL Owner of company

Wed, May 29, 2013

Buyer demanded a new item after wearing it for 4 months.  Our return policy states items must be returned within 30 days.

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