Complaint Review: HIT Web Design

This company is a complete scam!!  I hired them over two months ago to do a website for my company. They charged over $2400 to my credit card and now ARE NOT RETURNING MY CALLS OR EMAILS. I have done everything I can do- I call and email at least once a day and no one responds.  HOWEVER, almost daily they have the GALL to send me a spam email to ask how their customer service is!      PLEASE DO NOT HIRE THEM UNLESS YOU HAVE MONEY TO THROW IN THE GARBAGE.  The one person I talked to (who wouldnt give me her name) ADMITTED THAT THEY DO NOT HAVE ENOUGH PROGRAMMERS TO COMPLETE THEIR JOBS AND SHE HAD NO IDEA WHEN SOMEONE WOULD START MY WEBSITE!  She acknowledged that they were aware that I was VERY unhappy and told me their was nothing that she could do. She also refused to transfer me to a manager stating that "she couldnt transfer to a manager, only my account rep".  (The same guy, Kaden Jensen who wont return my calls or emails!!!) 

Check them with the Better Business Bureau- you will find that they have numerous complaints.   Im sure the number would be higher if they didnt use various business names.  The people I have dealt with SPECIFICALLY who you should stand clear of are::  Quin Hout, Kaden Jensen, Joe Nielsen, and Autumn T.