HK MASO Group Co.Ltd imbuygold.com Same exact thing happend to me, Soooo.... I made a video about it and posted it on youtube. and then while I was chatting with Rachel I gave her the link to the youtube video and sure enough 10 minute HONG KONG, Internet
Watch this youtube video to get your refund :)
http://www.youtube.com/watch?v=z4ZQbo1MTxE
I had to do it because they pissed me off :)