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  • Report:  #1479133

Complaint Review: Holiday autos car rental

Holiday autos car rental Holiday cars They charged for a car rental that never was rented

  • Reported By:
    Aldo — Santa Fe Santa Fe Argentina
  • Submitted:
    Tue, May 21, 2019
  • Updated:
    Tue, May 21, 2019

I booked a car in Mexico International Airport via Holiday Autos web page, the car rental company selected was Budget at its office in Mexico Airport. Holiday Autos charged me around u$s 180. When I arrived to Budget Office at Mexico Airport, the guy at the counter tried to sell me a liability extension insurance (the car already had a liability insurance) to the cost of u$s 475 for the whole rental period. I refused it.

He told me he can not be rented  without that extension, so I declined the rental. Then, I filled a complain to Holiday about it, send some documentation they asked, and until today I did not receive any answer to my complain neither the money back. 

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