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  • Report:  #1144235

Complaint Review: Holiday Cruise Line

Holiday Cruise Line Diseptive Riviera Beach Florida

  • Reported By:
    poppajjon — Staunton Virginia
  • Submitted:
    Mon, May 05, 2014
  • Updated:
    Mon, May 05, 2014

I aslo received the mailer showing legitimate buisness logos.  I called very skeptical.  I called because the mailer looked too good to be true and my wife and I have wanted to take a cruise since we've been married, (20 years), but with 6 children now, we could not afford it.  

I listened to the rep give me all the details of what we get. He asked for my email adress to send my the info and asked my phone number in case we get disconnected.  I asked what is the catch, what do I have to do to get this.  He stated we have to pay the port fees to confirm our trip and we would have 18 months to make our plans to go.  We just need to get to Palm Beach Florida to port from there.  He needed my email address to send me all their contact information and further information about the trip.  

I asked about what the catch was because I'd been taken before.  He brought some lady on the phone without me knowing he was even going to do it.  She started in on the "hard sale".  I asked he for contact info.  I explained I had been taken before and when the call was over I called the number they called from and the number had been disconnected.  She says you'll get all that info when we get the you pay your port taxes - $180 for one person and $237 for two persons.  she stated "why would I jepardise my company or my job for a couple hundred dollars?"  She said the guy (Arnold Jean ID#FT0430) sent me an email immediately when he got my email address with all the info I needed. and I could go to their email address and I would see that it was legit.

I went with my gutt and told the lady i would pass at this time.  she was very nice as the guy was, and said I'm sorry we couldn't do business with you today and said she hopes my wife and I can take a cruise soon and hopefuly we'll choose Holiday cruise lines.  I waited to see if they would hang up abruptly but they held on until I hung up.  When I went online after the call and googled the cruise line the first thing the came up was the ripoff reports.(enough said!)

1 Updates & Rebuttals


poppajjon

Staunton,
Virginia,

poppajjon add to complaint

#2Author of original report

Mon, May 05, 2014

i forgot to say that when I got off the phone and also checked my email (they told me they had sent me and email with all the info of the confirmation and other things I needed to know about the trip.) there was no email at all.  I did find the website as well.  www.holidaycl.com  it is a legit website with phony looking testimonials.  Funny though there was no place to book a trip......go figure.

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