Complaint Review: Holiday Fury

 I ordered an ugly christmas sweater from Holiday Fury. It said they had 11 sweaters in stock which I thought odd, since below that it stated that every sweater is made to order. I paid with a debit card and the money was immediately taken out of my account. I ordered on dec. 5th and since I had not heard anything from them regarding my order, I made an inquiry into my order on dec. 15th. They assured me my order would ship soon and that they were just backed up bc every order is custom. On dec. 19th I emailed support trying to cancel my order since there was no way it would arrive by christmas. I was told since my sweater was made just for me that I could not cancel. It is now the 26th and still no word that my sweater has been made or shipped. I emailed support again this morning and have not received word back. I also checked several review sites and apparently everyone has had the same experience with this company.