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  • Report:  #1495978

Complaint Review: Holiday Inn Club Vacations

Holiday Inn Club Vacations Silverleaf Resorts Will not provide options to divest timeshares Orlando Florida

  • Reported By:
    Joseph — Southbridge Massachusetts United States
  • Submitted:
    Thu, June 04, 2020
  • Updated:
    Thu, June 04, 2020
  • Holiday Inn Club Vacations
    9271 S John Young Parkway
    Orlando, Florida
    United States
  • Phone:
  • Category:

We are to inquire about the options we have as owners as the club has in the last year taken control of properties for Orange Lake and Silverleaf. We purchased a sampler in 2013 and one month later received a call that the agreement would be null and void as it was to discontinue and we must return so that we did not lose the ability to use it. We purchased a timeshare believing such a lie and subsequently upgraded the following year. We have not used the timeshare since the upgrade but have been faithful in payments.

Our jobs and life events prevent us from taking vacations or scheduling things for more than six months in advance. We are making this inquiry as we have done so before without aid. Each person we have spoken to has often not been helpful and only reprimands us for not taking vacations regardless of our further explanations regarding our jobs and chosen lifestyle. We have not used the properties and need information on how to disband ourselves from ownership and further obligations.

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