Holiday Inn told us we needed points and then we couldnt use them Orlando FL
We made a purchase recently to get more points as it seems we never have enough...then we tried to use those points and couldn't! We waited until January to be able to use them and called immediately to do so and still need more points! IT IS A MONOPOLY! They tell you a certain number of points is what is required to get certain reservations. BUT when you have those points now it costs more!?* WE ARE DONE!