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  • Report:  #466650

Complaint Review: Holiday Systems International

Holiday Systems International False promises.Said I would get my timeshare paid for. Vacation average was $250 more than stated! Las Vegas Nevada

  • Reported By:
    Bolivar Missouri
  • Submitted:
    Wed, July 01, 2009
  • Updated:
    Fri, July 17, 2009
  • Holiday Systems International
    7690 W. Cheyenne, Suite 200
    Las Vegas, Nevada
    U.S.A.
  • Phone:
    800-353-0774
  • Category:

While vacationing in Mexico I went through a presentation where I was given promises and written commitments in regards to my membership to HSI (Holiday Systems International) for the cost of $2200. When I returned to the states I got online only to find out that the average cost for my 20 vacations was NOT $450 but $699. The promise to cover my currrent timeshare maintence fee was met with the reply, "Well, that is only if you qualify". I have talked to three different people who have made the promise to "return your call with in a few days, even the next day". I have not heard any news in regards to my timeshare. I am very upset and no one from HSI is helping me, saying that they are not responsible for what the people in Mexico quoted me-even telling me "Oh, they are still using last years price list". What? If they are selling something, they better get the numbers right!! Rather than a vacation costing me $450 or less, I am looking at 20 vacations costing me $5,000 or more than I had been promised! Not to mention that they are NOT giving me cash for my timeshare. As a single mom I am not in a place to do this. I was lied to and the responsible company is NOT taking responsibilty.

Nicole
Bolivar, Missouri
U.S.A.

1 Updates & Rebuttals


Nicole mcgovern

Bolivar,
Missouri,
U.S.A.

HSI Differences Resolved

#2Author of original report

Fri, July 17, 2009

Both HSI and Grupo Mayan have acted with integrity and we have resolved our differences.

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