Complaint Review: Holiday Travel of America

Mailed my "taxes" for my Legoland ticket in April, called and emailed regularly for months -- they always said it was processing and I should check back in a couple weeks -- then once my voucher expired in June they said they never got the check. They told me if I spent $30 to put a stop payment on my $25 check, they could consider reinstating the voucher so that I could start all over (sending another check with my requested dates, which would have to be another 60 days out, etc). So much for taking my daughter to the new waterpark this summer. I eventually caved in and called them back to see if I could get something in writing promising that if I spent the money on the stop payment they would do something at their end. They told me that I took too long to get back to them and they had already invalidated my voucher.