Complaint Review: holidayfury.com

I ordered a sweater from holidayfury.com on November 20.  After two weeks, the order had not shipped and I was going to miss the only reason I ordered the item.  I emailed their customer support since they don't monitor their phones.  I asked to cancel the order.  They responded and said they couldn't cancel due to several orders being sent to production.  I filed a dispute with my credit card company.  I was initially credited for the item, but then told I was being rebilled.  The item arrived a couple of days prior to Christmas.  Its an absolutely horrible material and way too small.  I ordered a 2XL and the sweater does not fit my dad who wears large.

I contacted holidayfury on the day the sweater arrived stating that I need to return it due to being much too small.  I have not heard back.  I have sent a follow up email and submitted further information to my credit card company in dispute of these charges. Stay away from this company.  holidayfury.com has very poor quality and do not back up their product.