Complaint Review: holsted jewelers

Holsted Jewelers sends a flyer out stating free rings and gift just pay for shipping and handeling. Knowing nothing is for free I noted that shipping for a ring that weighs and ounce is 6.99. This is obviously how they make their money since to ship an ounce anywhere in the US is less than a dollar.

I get a total of four rings and on my bill it reads 6.99 each. Then a couple lines down the fifth and sixth ring are 56.98 each. I take all six rings and return them right away along with a letter stating I had no idea that this was what was going to happen and to please credit my account.

Nothing happens for weeks. I call and get the run around until I finally get someone who is willing to credit the two charges of 56.98 minus 6.99 each for shipping. Now I sent all 6 rings back with 4 stamps. So it cost me about 29 cents per ring. So now im stuck with a bill for $41.94 plus the interest i've been paying on the original $140.00 and I have nothing.

I plead with this women that my husband is in end stage renal failure and I am getting ready hopefully to give him a kidney if my health will permit it. We are a perfect match. That we cannot afford to give money away and I probably shouldn't have spent the $6.99 on the rings anyways but I wanted to have something pretty since lately thats not much of an option.

She flat out refuses to refund me and then I say well can I have my rings back the ones I paid $6.99 for and she says "yes but i have to charge you $6.99 for each one again". So if I want back the rings I have paid for and sent back in hopes of a refund that i did not get I have to pay for them twice. I quess she gets to have them now. Unbelievable. Shocked. So i say put them in a bubble envelope like I did with a couple stamps and send them I don't mind. Shes says "No have to charge you another $6.99 each." scammed totally.