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  • Report:  #1068203

Complaint Review: Home Affordable Direct

Home Affordable Direct - Javier Guiterez, John Roman, Shadi This company is working without an attorney. They promise that you pre-qualify for a modification, ask you to send closing documents so they can do a forensic audit on your loan, which never gets done.  Farmingdale New York

  • Reported By:
    Lisa — Coram New York
  • Submitted:
    Thu, July 18, 2013
  • Updated:
    Fri, July 19, 2013
  • Home Affordable Direct
    1111 Route 110
    Farmingdale, New York
    USA
  • Phone:
    631-393-6900
  • Category:

This company is working without an attorney. They promise that you pre-qualify for a modification, ask you to send closing documents so they can do a forensic audit on your loan, which never gets done. If you need a lawyer, I believe they say the lawyer is someone named Fred Freedman, good luck to you. While he does exist, he is non-existant. The retainer says if they can't get you a modification you get your money back. Well, I didn't get a modification and wanted my money back. I was told I had to speak to Javier. After many calls I finally got to speak to him. He gave me this big bs story about not having control over the banks processor and on and on. I'm still waiting for my refund. This company advertises on the radio, BEWARE they are in the business of scamming people.

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