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ABOUT THE RIPOFF REPORT BELOW:
Ripoff Report would like to let readers know that Ripoff Report emailed this customer, so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
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The CEO and Founder of Home Comfort USA Heating, Air Conditiong and Plumbing Company ripped us off. We are small local business that Ken Starr contracted for a 12 month contract to assist in growing Ken Starr's business Home Comfort USA or HomeComfortUSA.com Air Conditioning Repair & AC Sales, Heating Repair & Heating Sales, and Plumbing Services. Ken Starr had reached out to us requesting our services and that we start in mid November 2015. We met with Ken Starr and the Home Comfort USA Staff in person a few times and then submitted a proposal for services to Home Comfort USA and the CEO Ken Starr.
During the same meeting that we presented our propesal for services offered the CEO of Home omfort USA Ken Starr decided to move forward signing our contract for 12 months of services and agreeing to all terms and conditions within. Ken also submitted 1/2 of the first months payment at the time of signing and initialling our 12 month services contract. We began performing services shortly after on November 11th, 2015. As this was quite the sizeable contract and workload we hired 2 new individuals for the duration of the 12 months on contract to assist and complete all items on the monthly list of deliverables.
Ken Starr and Home Comfort USA agreed to a list of monthly services to be perfomred each month for the duration of 12 months, a static contract if you will. After completing all contractual functions in month 1 we rendered an 11% retuen on investment for HomeComfortUSA.com.
As we approached the end of month 2 the return on investment from our sevrices had increased to 17% and generated a substantial revenue increse for HCUSA, this was an outstanding result and ROI for HCUSA. As we approached the beginning of month 3 Ken had decided he just didnt want to honor our contract and he wanted to alter it to whatever he deemed fitting to him. Now please keep in mind that Mr. Ken Starr goes around telling everyone he is a family man and a dedicated Christain, but Ive never met a strong believer in Jesus Christ that runs him life and business without honesty and integrity. At this point Kenneth Starr had brought on a consultant from the East Coast named Landon Brewer, Landon Brewer was eqully a crook and equally unethical as Ken Starr is. Knowing that Ken had signed a 12 onth contract for services and agreed to all terms within by initially each section in our terms and conditions Landon Brewer decided he didnt want to honor the contract either. When we contacted Landon Brewer he was yelling on the phone, extremely rude and dismissive; to be candid Landon Brewer in one of the most unprofessional individuals I have ever done business with.
This guy would yell at the top of his lungs, use both physical and business threats against me and my firm if we didnt simlply aquiesse to what he wanted which was breaking or agreement and contract. Landon Brewer is an unethical crook and Ken Starr is an unethical crook, both lacking business ethics and business ethics and display a total disregard and for their vendors. Do to their unetical behavior and breach of contract our firm took huge financial losses as we had hired 2 full-time contractors to support Home Comfor USA and we actually operate with honsty and integrity and honored the 12 month contracts of these to individuals.
Home comfort is currently in breach of contract with us and owes an outstanding total of $120,000 top date, and $180,000 at the term of the 12 month contract that the CEO of Home Comfort USA Ken Starr had signed and enterd in to with our firm.
This is a demand for settlement as we have incurred financial damaged due to unethcal business practices by Landon Brewer and Home Comfort USA founder Ken Starr.
1 Updates & Rebuttals
richard
costa mesa ,United States
Update to the complaint filed against Home Comfort USA
#2Author of original report
Fri, March 23, 2018
This is an update to the compalint filed against Home Comfort USA. This is to inform the public that the writer of this report used Ripoff Report to try to hurt Home comfort USA while going through personal problems taking his anger out on Home comfort with no real merit. Home Comfort is a great company with good staff and ownership who care about there business. Unfortuantely Richard passed away last year and dissolved the company.