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  • Report:  #745009

Complaint Review: Home Credit Law Center

Home Credit Law Center Brian Linnekens Failed Mortgage Modification, Partial Refund Santa Monica, California

  • Reported By:
    Juno — Cat Illinois United States of America
  • Submitted:
    Fri, June 24, 2011
  • Updated:
    Thu, July 07, 2011
  • Home Credit Law Center
    806 Idaho Avenue
    Santa Monica, California
    United States of America
  • Phone:
    888-333-6186
  • Category:

Unfortunately, I retained this company to assist me with a home loan madification. Home Credit Law Center (HCLC) took me fees up front and ultimately failed twice on securing a modification. I did manage to get a partial refund from Mr Linnekens however; this took alot of correspondence and personal time.

As a result I ultimately filed a complaint with the BBB in California, the California State Bar Disciplinary department and California State AG. The BBB did a great job reseacrhing numerous complaints of HCLC and has updated their rating to an F.
The State Bar has not submitted a final report and the State AG office did absolutely nothing to protect consumers.

I am now free of HCLC however, others need to be made aware of this company's claims and reputation.


1 Updates & Rebuttals


Brian

Santa Monica,
California,
United States of America

We have resolved this matter with this client

#2REBUTTAL Owner of company

Wed, July 06, 2011

Ms. Escarza hired us for financial evaluation and analysis services.  She did not hire us for loan modification services, but instead hired a separate company for this service.  We were informed by Ms. Escarzaa loan modification company that in late December they requested her: (1) most recent paystubs, (2) two most recent bank statements, and (3) an updated hardship letter; however, they were not able to obtain them from her. 
 
In early January Ms. Escarzas file was denied for a modification and her lender requested a new re-submittal of her financial package.  However, it appeared that this denial was based upon the lenders inability to secure the documents that they had requested.  As such, Ms. Escarzaa loan modification company felt that they should re-submit her file as the lender was requesting.  Ms. Escarza did not feel that this was the best option for her, and instead, cancelled her file.
 
Subsequently, we were able to resolve this matter with Ms. Escarza in an amicable and reasonable manner.  We find it disappointing that Ms. Escarza has chosen to violate the terms of our Waiver and Release Agreement by posting this malicious material, even after we had agreed to a mutually acceptable settlement, and after she cashed our check.

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