Home Depot Chicago Store in Lakeview Beware Bait and Switch Sales Tactics Chicago, Illinois
I was promise a delivery time of five to ten days. Actual delivery time is much longer. The salesman told me a time period that was later described as "impossible" by his manager. I put down $3,000 on cork flooring that I probably won't see until next year.
I think this was typical bait and switch. I believe the salesman , Terry Henderson, knew just what his actual delivery estimates were and lied to me to get the sale.
My kids have nowhere to play. I could have had the cork flooring I wanted already if I had only gone to a Home Depot compteitor like Menards. Oh well. Live and learn....and then tell others!
1 Updates & Rebuttals
Ken
Colorado,USA
Pretty poor follow through on Home Depot's part, but...
#2Consumer Comment
Mon, December 19, 2011
it's hardly a "bait and switch."
From Wikipedia, the free encyclopedia ...Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.
Not unless THIS is what happened to you.
Many ROR posters have no clue what a "bait and switch" actually is, but use it because they heard it somewhere and it must have happened to them.