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  • Report:  #1515965

Complaint Review: HOME DEPOT CORPORATE

HOME DEPOT CORPORATE CRAIG MENEAR Would not fix refrigerator Home Depot Glendora Store Delivered w/ Scratch on Door ATLANTA GA

  • Reported By:
    David Robbins — Glendora CA United States
  • Submitted:
    Thu, February 10, 2022
  • Updated:
    Thu, February 10, 2022

(Excerpt from letter sent to Craug Menear, CEO Home Depot)

Ref: Order Number WD89518042

This letter is to notify you about a problem I am having with the Samsung refrigerator Model Number RF28T5101SG that I bought online on December 8 2021 and delivered scratched by your Glendora Store on January 29 2022.

I am dissatisfied with your Glendora Store’s Manager, your customer service and Samsung customer service because no one that I have contacted in this matter has offered any remedy or compensation.  I have already attempted to resolve this problem by numerous telephone conversations with Home Depot employees at various levels, but without success.

 

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