Complaint Review: Home Depot

Bought Glidden Paint in Oct '08 with rebate from Home Depot. I've been told on several occasions that I would receive my rebate of $30, after being on hold for 30 minutes to an hour each time. After several months and several calls I have still yet to receive the money. I spend $1,500+ a year with HD...but we have Menards and Lowes a bit further up the road...making me wonder about my purchasing loyalty.

I submitted all of my material Accurately, On Time, and Completely in accordance with the rebate forms.

HD says they have recently switched rebate companies, but when I do a search online, it appears they did the same thing at the end of '07. Is this their way of getting out of rebates or boosting their cash flow??? Not paying rebates for months or waiting for people to give up trying to get the money they are owed???

Whose2know
Eagan, Minnesota
U.S.A.