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  • Report:  #807827

Complaint Review: Home Depot

Home Depot Husky Tools Did not Honor the Husky Lifetime Warranty Internet, Texas

  • Reported By:
    Red line Automotive — Ft. Worth Texas United States of America
  • Submitted:
    Sun, December 11, 2011
  • Updated:
    Wed, December 14, 2011
  • Home Depot
    Internet, Texas
    United States of America
  • Phone:
  • Category:

I have had the same problem with Home Depot not honoring the Husky warranty. I have a Husky 3/8" drive spark plug socket purchased from them that has broken and they informed me that Home Depot does not honor the warranty. I have quite a few Husky tools purchased from them in the past but have been reluctant to buy any more because of this issue. After reading some of the other reports I am going to try a different store and see what they say. I will keep you informed as to the outcome. 

1 Updates & Rebuttals


Home Depot Customer Care

USA

Reply from Home Depot Customer Care

#2UPDATE Employee

Tue, December 13, 2011

Hi, there. First off, I do apologize for there being issues replacing this socket. You are correct, it has a lifetime warranty, and I can assist with getting a replacement.

Please email me your contact information, & which location you purchased it at so I can start working on this. My email is: Nicki_Care@homedepot.com. - Thank you, Nicki

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