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  • Report:  #527265

Complaint Review: Home Depot - Husky Tools

Home Depot - Husky Tools Sleazy Home depot warranty practices Amherst, New York

  • Reported By:
    carlo — sanborn New York United States of America
  • Submitted:
    Sun, November 22, 2009
  • Updated:
    Mon, November 23, 2009
  • Home Depot - Husky Tools
    niagara falls blvd.
    amherst, New York
    United States of America
  • Phone:
  • Category:
    Hardware & Tools
*UPDATE Employee: Would like to help

3 years ago my wife purchased a few wratchet handles for the hobby's we endeavor,the Husky tools line.the warranty is "lifetime", one of these units a "24900" model broke,brought it back and was told they would order the replacement--bottom line,after a year and no contact,Depot says they can't do anything about it, worse yet,I can not find this company and their products on the net. DEPOT HAS GOTTEN VERY DISRESPECTUFULL AND NON RESPONSIVE TO CUSTOMERS

1 Updates & Rebuttals

Homedepot_stephanie

Atlanta,
Georgia,
USA

Would like to help

#2UPDATE Employee

Mon, November 23, 2009

Hi this is Stephanie from Home Depot Customer Care. I apologize for this. I can assist you with getting this resolved. Please send an email to stephanie_care@homedepot.com

Thanks,
Stephanie, Home Depot Customer Care

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