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  • Report:  #1484297

Complaint Review: Home Depot / Rheem

Home Depot / Rheem When Rheem water heater tank burst under warranty and was returned for replacement, I was told I could pick up new unit in two weeks. Los Lunas New Mecio

  • Reported By:
    singogli — Los Lunas New Mexico United States
  • Submitted:
    Fri, August 30, 2019
  • Updated:
    Fri, August 30, 2019
  • Home Depot / Rheem
    1800 Main Street NW
    Los Lunas, New Mecio
    United States
  • Phone:
    505-8650425
  • Category:

Home Depot / Rheem When Rheem water heater tank burst under warranty and was returned for replacement, I was told I could pick up new unit in two weeks. When I called to see if replacement was available for pickup, I was told they would not honor the warranty because the price of that make and model unit had changed during the two years since I had first purchased it.

I was told I could purchase the replacement unit for $750 and they would give me a credit of $350. They have already taken my original unit. So BEWARE, HOME DEPOT WILL NOT HONOR A WARRANTY IF THE PRICE CHANGES ON THAT ITEM DURING THE WARRANTY PERIOD. THAT'S PROBABLY EVERY PRODUCT THEY SELL!

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