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  • Report:  #582986

Complaint Review: Home Eq Servicing Corp

Home Eq Servicing Corp saying we owe more than we do, mis application of funds, lost documents sacramento, California

  • Reported By:
    denise — phila Pennsylvania United States of America
  • Submitted:
    Fri, March 19, 2010
  • Updated:
    Fri, March 19, 2010
  • Home Eq Servicing Corp
    sacramento, California
    United States of America
  • Phone:
  • Category:

We refinanced our loan with 1st Union in 1995 and were notified that Homeq took it over in 2000.  It is a 15 year fixed rate mortgage and we have payed every month.  We received a letter from Homeq in jan 2010 stating that the loan will reach maturity in May 2010 and we owe $12,000 - since we have paid every month and have never been 30,60,90 days late, there is no way this much could still be owed.  We have asked for a loan payment history and have only received partial history with errors and weirdly applied interest payments - we have been asking for the rest of the loan history both by phone and faxed letters and all we keep getting told is the documents are lost - they are now saying that if we do not come up with the $12K by May 10th they will forclose - any ideas, suggestions would be appreciated.  This should not be happening to folks who have payed the mortgage each month - we are not behind and never were and now have no idea what is going on or how to rectify this situation.

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