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  • Report:  #1256139

Complaint Review: Home instead senior care

Home instead senior care unfair and unprofessional attitudes and practices regarding its employees. Phoenix Arizona

  • Reported By:
    Maria — Phoenix Arizona USA
  • Submitted:
    Mon, September 21, 2015
  • Updated:
    Mon, September 21, 2015

 Home Instead Senior Care Franchise office located in (2412 W greenway rd Phoenix AZ 85023 )practices unfair and unprofessional attitudes and practices regarding its employees. home instead senior care have numerous complaints against them from "caregivers" and clients alike, but this particular office has an outward cover of "To us it's a personal " when behind the scenes, it's all about the money ,treating people badly is one of the worst hypocritical situations you'll ever run into with these people. There are zero requirements to work there when it comes to experience because they constantly hire all the time. there are not enough assignments to go around. It costs $20 an hour for personal care and almost nearly that for regular (non-personal). The employee makes minimum wage. If a client needs a lot of care, their bill runs into the thousands every month and whatever they want is taken care of so the business doesn't lose that large check every month. This is the problem. Because of the huge amount of money the clients pay, whatever they want goes. The caregiver has nearly no say in anything and they do all the work in the clients home. The caregiver is basically a housekeeper and maid. If a problem arises with a caregiver, that caregiver will lose their job if the client wants them out regardless if the employee did anything wrong. The office will not stick up for you, nor will they tell you why you lost the assignment. The office supervisors will create stories and lie to you in order to keep the client happy. they will not fight for your rights This is not a good place to work for.

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