Complaint Review: Home Resolution Center

These crooks promised to reduce mortgage payments for a client.  But first, they told her they needed money.  Demanding money up-front is illegal.  Client did not know that.

Home Resolution Center promised to get a mortgage modifiation for her and did not.  They told her to send them $875.75 each month. She did that for 4 months.  This scam even told her to stop making mortgage payments.  She was not behind in payments until Home Resolution Center told her to stop making payments. 

Now these thieves will not answer phone calls from her.  She cannot get her money back. 

They claim to be in business for 3 years (see BBB report).  Loleni Taufetee only incorporated it in January 2016!  A lie this big proves they cannot be trusted.  (See Doc #3862614, Sec. of State for California)

Lots of people get scammed like this.  They are good people.  They want to make their mortgage payments.  They do not want to lose their homes.  Home Resoluton Center is taking advantage of them in the worst way. 

If anyone wants money from you before finishing their work - run the other way.  It is illegal to demand money in advance for a mortgage modification.

I am filing complaints for her with the BBB, the California Attorney General, RipOff Report, of course, and the Federal Trade Commission.

Do not give any money to anyone until they prove they got a modification for you.  Check with your lender to make sure that the scammer is not lying.

Best to start out by contacting your lender and working with a local housing program (non profit) or call  HUD.