Home Warranty of America (HWA) left my family in 90+ degree weather in HOT Alabama, for 6 weeks, before deciding NOT to cover our claim. For seven (7) years, we have been with HWA, they were recommended to us by our realtor when we purchased our house. They are CROOKS! We live on Alabama's Gulf Coast, where we've had temperatures in the high 90s (with a For seven (7) years, we have been with HWA, they were recommended to us by our realtor when we purchased our house. They are BUZZARDS! We live on Alabama's Gulf Coast, where we've had temperatures in the high 90s (with a Refused to replace my A/C unit, never mind the fact that we live in HOT Alabama. Been with them 7 years and I'm disgusted. BUFFALO GROVE ILLINOIS
Dr Torrence & I are utterly humiliated and HWA is to blame. Our house guests are miserable.
One of our a/c units stopped working and we filed a claim on the 3rd of May. 5/3/2018 ok? We have been BAKING in 90+ degree days nearly every day here on the Gulf Coast of Alabama every day since then.
Our replacement unit was shipped weeks ago... according to Luis (a HWA supervisor) in Buffalo Grove, IL... but what do we expect him to do? “Pull a Tracking number to locate the condenser out of thin air?”
Our contractor never received the part and we are outraged. The police & Illinois Attorney General will be hearing from us. 7 years as Deluxe Customers with HWA and this is how we are treated. d**n shame