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  • Report:  #1478488

Complaint Review: HomeAdvisor

HomeAdvisor Deceptive trade practices Austin TX

  • Reported By:
    Tim H — Austin TX United States
  • Submitted:
    Thu, May 09, 2019
  • Updated:
    Fri, May 10, 2019

Blatant deceptive trade practices; after changing my monthly spending target to $100, HomeAdvisor continued to charge almost $1,000 per month in the six weeks since to a total of $1,436.97 while we accepted zero leads from Home Advisor. The "Spending Target" web page gives NO warning that most lead types are exempt from the "spend target" per the Terms and Conditions.

Home Advisor's spend target web page is intentionally unclear and blatantly misleading. It allows me to turn a knob that has no affect on my spending target.

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