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  • Report:  #440453

Complaint Review: HomeAnnex.com

HomeAnnex.com Order never filled; cancelled & have not received credit for order. Brooklyn New York

  • Reported By:
    Cary North Carolina
  • Submitted:
    Fri, April 03, 2009
  • Updated:
    Fri, April 03, 2009

1/31/09 placed an order (DHD-748896) for $111.92 for home accessories.
2/16/09 emailed to find out order status
2/16/09 received reply stating order will be shipped in 2 weeks.
3/4/09 requested order be cancelled via email.
3/10/08 called and confirmed order was cancelled; customer service to email confirmation.
3/20/09 confirmed with a rep (Aaron) that order was cancelled & to receive credit in 7-10 days. To receive email confirmation.
4/2/09 as of today, I have not received my credit of $111.92 nor have I received an email confirmation stating that my order has been cancelled.

I will never do business again with such an unethical company.

Billie
Cary, North Carolina
U.S.A.

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