Complaint Review: homeasap turnkey facebook ads

My situation was very similar to what other people complained about here. I paid $699 up front for 6 months Facebook ads to sell a home. I am a real estate broker. I got a few phony leads where the people never even acknowledged wanting information about the house. I understand there are phony clickers on the internet where your ad is clicked on for the company to justify their fee to The Advertiser.

Maybe this is what's Happening Here. A woman called Erin promised me a refund if i want happy before I signed up. After I signed up she would not return any of my phone calls nor my emails. I was given an account manager Chris Thomas who Kicked the Can down the road for two months trying to explain why I wasn't getting any leads and why the few leads were phony.

Then they blamed me for not spending enough money on the ads when the money was already included in the fixed fee I paid them. And then they said I didn't give it enough time. I think two months is plenty of time. When I ask for a refund they invented a whole new refund policy. By the way the refund policy is not given to you until after you pay.

These people once they get their hands on your credit card number you will never hear from them again except for the account manager who gives you phony excuses so you don't quit. They want to keep the clock running. When you are two months into the six months You get a zero refund because they have all kinds of fees they deduct against what you paid.

This is to be expected from this dishonest company. I cannot say anything good about these people and my experience is similar to what others are complaining about here.. they should be sued on the Massachusetts General law 93a which protects the consumer against deceptive and misleading business practices such as these. I will do that if they do not give me a refund.