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  • Report:  #981037

Complaint Review: homeaway.com

homeaway.com vacationrentals.com vrbo.com Don't post negative reviews, completely shield property owners which is their revenue source Internet

  • Reported By:
    Laura — New York United States of America
  • Submitted:
    Wed, December 12, 2012
  • Updated:
    Wed, December 12, 2012
  • homeaway.com
    1011 W. Fifth st., #300, Austn, TX 78703
    Internet
    United States of America
  • Phone:
  • Category:

After filing a complaint with Homeaway which didn't produce any results I tried to post a negative review about a property owner, Irina Velichko, who took advantage of me during the hurricane Sandy in NYC. Very aggressive and unethical person. Homeaway made me edit it at least 3 or 4 times after agreeing to post it. But my review never showed up as the listing 66945 on vacationrentals.com became expired. When I tried to post a review for another listing by the same owner which markets the same apartments Homeaway refused to allow it. Now the apartment where I stayed reappeared via another listing that doesn't allow reviews, www.homeaway.ca/cottage-rental/p445073vb. So, the owner is still renting and I'm still waiting to get my $500 back as Homeaway is only there to protect the owner.

This property owner has tons of only 5-star reviews which, after a closer look, seem a bit suspicious. Some other listings are: 418780 on Homeaway.com, 135411, 234041, 355219 and 423346 on vrbo.com.

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