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  • Report:  #93239

Complaint Review: Homecomings Financial

Homecomings Financial possible ripoff scam Dallas Texas

  • Reported By:
    Des Moines Iowa
  • Submitted:
    Tue, June 01, 2004
  • Updated:
    Sat, June 26, 2004
  • Homecomings Financial
    2711 North Haskell Ave Suite 900, Dallas TX 75204
    Dallas, Texas
    U.S.A.
  • Phone:
    800-206-2901
  • Category:

In December of 2003, we financed a duplex. The mortgage was immediately sold to Homecomings Financial. We got a letter from Homecomings indicating that there were $2700.00 in special assessments they needed to collect for. In todays age, that information can be accessed via the web, in seconds with just the address. After repeated attempts, both by phone and email to get this resolved, as there were no special assessments, the amount was reduced after each contact and finally they agreed that there were no special assessments.

We even had the county assessor email Homecomings with the assurance that there were no special assessments, nor any planned in the immediate future.

Now they are changing their tactics. They want more of a reserve for escrow. We haven't started to fight this one yet.

I have worked in the mortgage industry and sold real estate and this has never happened with any other company I have dealt with. Does anyone smell "SCAM"

Janice
Des Moines, Iowa
U.S.A.

1 Updates & Rebuttals


Homecomings

Dallas,
Texas,
U.S.A.

Homecomings Financial appreciates the time you have taken to express concern over the level of service you received

#2UPDATE Employee

Fri, June 25, 2004

Homecomings Financial appreciates the time you have taken to express concern over the level of service you received.

Because we are committed to customer satisfaction, we are eager to quickly address the issues you raised on this Web site. We encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence.

Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.

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