Complaint Review: Homecomings Financial

Hello,

I am responding to all the reports I have just read on Homecomings Financial. I don't know what made me look this site up, I just did. I am shocked at how many complaints have been made against this company. I'm glad I am not alone and that there are several people out there going through the same thing I am with Homecomings Financial. The reports I have read are so similar to my own situation.

I was never in my life "late" on a house payment,as this was always the first bill that was made know matter what. I have never struggled with any other mortgager in the 20 years I have lived in this house. But now my husband is very ill and I am the sole provider for my 4 children and I.My oldest daughter works 2 jobs and babysits to help me make ends meet, but still find it hard to keep up.

In september I fell 2 months back on my payments. Homecomings Financial called me every day, even on Sunday nights at 9pm. Never giving me a minutes rest.They even called me at work harassing me there when I am trying to do what I can to get them paid. It got to the point when I had to tell the kids not to even answer the phone any more without checking the caller id first. I called several "help" organizations, but no one could help.
I tried to call Homecomings several times to try to arrange payment options,but you cant talk to a real person when you call there,but I tell you, they have no problem getting a hold of you.

They eventually sent a gentleman to my house to take pictures of the outside of my home and handed me a little pink slip of paper and told me to call them, again you cant call this 800-206-2901 and talk to a real person.
I eventually took out a small loan through my company to back pay them what I owed. I did finally get to speak to a woman named yolandi,when they received payment. She told me that I was $165 ahead in my payments, that was in the beginning of december. On December 10th I made another payment which was 2 weeks early than when it was due. So I assumed I was finally caught up and finally ahead on things, but I was wrong!

I got a call from them the other day stating that I hadn't made a payment since November and that I now owe for December and January.As I said before, I had sent out a payment on December 10th and was supposedly $165 ahead. I am already getting calls from them threatening foreclosure.And the phone calls are non-stop again!

I have never been so dissatisfied or stressed with a company ever.I may have to take out the hardship loan now through my 401k plan, but do I really want to? They want to completely deplete me until I have no other choice and let them have the dang house.I am trying to be strong and "hang" in there, but at this point I am about to just give up.

As I said in the beginning of my letter, I feel better knowing that I am not the only one having problems with this company, I am however, sorry for all of you who are going through termoil with this company too. Isn't there anything we can do?

Kathleen
st helen, Michigan
U.S.A.