Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service, RipOff San Diego California
Under the circumstances stated below, please be advised only the facts will be stated. I believe in being straight forward and to the point, leaving out any type of personal feelings as they can often lead to confusion, hostility and unethical behavior.
The customer service received from Homecomings Financial is less then adequate. They have earned a rating of 2 on a scale from 1 to 10.
In September, 2005 Homecomings Financial became my mortgage lender as the account was sold to them beyond any control of me.
The property is an investment property and was leased. The tenants were not good tenants at all as they have failed to pay rent several times. As a result, I became late on my mortgage payments. The last payment Homecomings Financial received was on January 6, 2006. Today is April 6, 2006. Homecomings Financial has initiated foreclosure proceedings and have violated Colorado state law which is outlined in the Colorado Revised Statutes (C.R.S.).
February 2, 2006 - I contacted Homecomings Financial to advise them of my financial situation. The representative stated she would mail out a repayment package to be completed to prevent any type of negative administrative action against the loan. That package was never received.
March 1, 2006 - I contacted Homecomings Financial and spoke with Ms. Nadia Aguilar, Account Manager, 1-800-206-2901. I explained to Ms. Aguilar that I had prior contact with Homecomings Financial and advised her the financial package promised was never received. She stated she would send this repayment package as soon as possible. She further reassured me that this will prevent any foreclosure action.
March 4, 2006 - I received the financial package from Ms. Aguilar. In her letter it is requested I fax the completed financial package directly to her attention at 1-214-861-6502. This letter closes with the following statement, Thank you once again for contacting Homecomings Financial, and we look forward to exploring foreclosure alternatives for your account.
March 11, 2006 - The financial package was faxed to 1-214-861-6502 to the attention of Ms. Nadia Aguilar. I included all requested information. In addition to the requested information, a copy of the current lease agreement was included as supporting documentation.
March 16, 2006 - The property is listed for sale with a real estate professional.
March 22, 2006 - Homecomings Financial initiates foreclosure proceedings on the property without my knowledge. As set forth by Colorado state law, Homecomings Financial has failed to provide me, in writing, an opportunity to cure the default prior to foreclosure action is initiated. Colorado state law reads: With respect to any consumer loan secured by a deed of trust or mortgage, recorded after January 1, 2002, which encumbers a dwelling, after a default consisting solely of a failure to make any required payment, the owner of the evidence of indebtedness shall, not more than forty-five days after initial default and at least twenty days prior to the recording of a notice of election and demand, or the initiation of a suit for foreclosure, provide written notice of such default and the opportunity to cure, to all persons liable on the debt at the address of the residence of each such person. The failure to provide the notice and opportunity to cure specified herein shall not affect the validity of the deed of trust or mortgage, the ability of the owner of the indebtedness to foreclose pursuant to the deed of trust or mortgage, the foreclosure proceeding, or any proceeding conducted in connection therewith. 38-38-102.5 C.R.S.
March 29, 2006 - I contacted Homecomings Financial (1-800-206-2901) to inquire as to the status of my financial package since I have not received any response with regards to the package submitted on March 11, 2006. I also wanted to add, as supporting documentation, a copy of the listing contract for the property in which I enacted on March 16, 2006 with Coldwell Bankers Realty. I asked for Ms. Nadia Aguilar, however, she was unavailable.
I spoke with Ms. Aulii Beaumont and explained the situation once again. Ms. Beaumont explained to me she was unable to locate the fax, so the fax was never received. She further added the account was submitted for foreclosure proceedings on March 22, 2006. She advised me to re-fax the documents to her and she would forward them to Thomas Wolf as soon as she received it, who would in turn contact me to work out a repayment plan to remove the property from foreclosure as he was assigned to manage the account.
NOTE: Ms. Beaumont is located in the San Diego, CA office and Ms. Aguilar is located in the Dallas, TX office. The reason why Ms. Aguilar was unavailable to speak with me when I called was that she is located Dallas, TX not San Diego, CA. Furthermore, Ms. Beaumont did not find the fax because it was faxed to the attention of Ms. Aguilar in the Dallas, TX office not San Diego, CA.
April 1, 2006 - I received a letter from the law offices of Frascona, Joiner, Goodman and Greenstein, P.C. stating that my loan has been placed with them to initiate foreclosure action. The letter explains I can call Homecomings Financial - Loss mitigation department, however the phone numbers that is listed in their correspondence are inaccurate. 1-800-206-2901 EXT 5130 - or- (858)715-7582.
April 3, 2006 - I attempted to contact Thomas (Tom) Wolf at 1-800-206-2901 EXT 7334. His direct line is (858)505-7334 with no success. A message was left for him to return my call.
April 4, 2006 - I received a NOTICE which has been filed in the District Court of El Paso County, Colorado from the law offices of Frascona, Joiner, Goodman and Greenstein, P.C. The notice was filed seeking an Order of the Court authorizing a Public Trustee's sale under the power of sale. The hearing date is set for April 24, 2006 at 9:00 am in the El Paso County District Court.
I initiated and made phone contact with Mr. Wolf. He presented himself with an arrogant attitude and was very unwilling to help. When asked questions, he would evade the answer. He basically talked in circles. I asked him what it would take to stop all proceedings and to bring the account current. He advised me that I could do nothing, that the property belongs to Homecomings Financial now. Remember, at this point the El Paso County Public Trustees Office has no control over the property and a foreclosure sale date does not exist. I inquired about the financial package I faxed to Ms. Beaumont on March 29, 2006 and he stated he just received it.
Mr. Wolf stated he needed 3 business days to review the package and offer a proposal. I advised him Homecomings Financial had this package for 4 business days already and it was unacceptable to take an additional 3 business days. Mr. Wolf then worked the proposal at that time and stated he would mail it to me overnight via FedEX. I received his supervisors name, Arik Moreno, direct phone number (858)505-7741 -or- 1-800-206-2901 EXT 7741. I have attempted to call several times. I have never spoken to Mr. Moreno as he never answers his phone. I have left messages, and no calls have been ever returned.
April 5, 2006 - I received the proposal via FedEX. I called Mr. Wolf as I had questions about his proposal. The down payment requirement to initiate the agreement has to be completed by April 28, 2006. The down payment, as it is explained in writing and by Mr. Wolf, is for the attorney's fees. Mr. Wolf has verified that the attorney's fees are part of the foreclosure sale and should be included in the foreclosure bucket as he explained. These fees are to be paid from the proceeds of the foreclosure sale and not to be paid up front.
This action is in violation of Colorado state law as it states:
All fees, charges, and costs of every kind and nature incurred under the provisions of articles 37 to 39 of this title shall be an expense of the foreclosure sale chargeable as additional amounts owing under the deed of trust, mortgage, or other lien being foreclosed. Such amounts shall be deducted from the proceeds of any foreclosure sale, or, if there are not cash proceeds at such sale adequate to pay such amounts, to the extent of such inadequacy, such amounts shall be paid by the owner of the evidence of debt secured by the deed of trust, mortgage, or other lien being foreclosed. 38-38-107 C.R.S.
I attempted to make contact with Janeen R. Hill, an attorney from the law firm of Frascona, Joiner, Goodman and Greenstein, P.C. (303-494-3000) with no success. I requested an itemized breakdown of the attorney fees and costs for the down payment, $2208.31, as I felt these attorney fees were quite high for only having the account for only a week. I was forwarded to another employee's voice mail as she is the responsible individual for accounting.
April 6, 2006: - I initiated and made contact with Janeen R. Hill from the lae firm of Frascona, Joiner, Goodman and Greenstein, P.C. as I wanted to inquire about the re-payment plan and the effects by entering into this plan, and the Court date set for April 24, 2006. Ms. Hill stated the court hearing will not be vacated since the paperwork has been set to the Office of the Public Trustee. She further added if the re-payment plan was in force, only the foreclosure sale date would be set back month-to-month. She further added that Homecomings Financial will be changing the locks to the property.
I stated to her the property DOES NOT belong to Homecomings Financial and is listed for sale. I further added that changing the locks would impede the sale of this home and would be very unethical to do. Ms. Hill advised me to talk with Homecomings Financial and advise them the property is vacant and is listed for sale.
I initiated and made contact with Tom Wolf. I advised him to ensure the locks are not changed as the property is vacant and is currently listed for sale. Mr. Wolf stated it was for protection of the property. I responded and advised him, again, Homecomings Financial DOES NOT own the property yet, and if the locks were changed, the sale of this property would be in jeopardy as the real estate professionals would be unable to gain access to show the property to prospective buyers.
I inquired, once again, what it would take to bring the account current. Mr. Wolf advised me all I would need to do is pay the amount due, $10,767.29. This would bring the account current and all foreclosure proceedings will cease. He further added the account would resume with normal payments from that point forwarded and all credit reporting would reflect as though nothing has happened. Quite contradictory as previously stated on April 4, 2006. Mr. Wolf stated he would annotate the account with regards to changing the locks.
April 7, 2006 - Initiated and made contact with Mr. Wolf. I requested a payoff statement for the account to be valid for 30 days. Mr. Wolf stated it would be faxed in 5 business days. Poor customer service.
April 8, 2006 - Received correspondence from the law offices of Frascona, Joiner, Goodman and Greenstein, P.C. dated April 5, 2006. The correspondence contained the requested itemized total of all attorney fees and costs in relation to the foreclosure sale. This statement clearly shows that the down payment requested for the repayment plan is for the costs associated with this foreclosure sale, in which, as stated by Colorado state law, shall be deducted from the proceeds of any foreclosure sale.
Also included with this correspondence was a letter also dated April 5, 2006 from the Loan Resolution department at Homecomings Financial advising me of the requested reinstatement figures. I have not yet requested this information. The correspondence was on Homecomings Financial letterhead and beared no signature.
Frank
Colorado Springs, Colorado
U.S.A.
Click here to read other Rip Off Reports on Homecomings Financial
21 Updates & Rebuttals
Frank
Colorado Springs,Colorado,
U.S.A.
UPDATE May 31, 2006
#22Author of original report
Wed, May 31, 2006
May 31,2006 - Since the last update I made contact with Sarah Roach at (858)505-7289. (9:51 AM Pacific Time)
Once Ms Roach answered the call I recited my account number, name and stating the reason why I am calling. There was a pause, then Ms Roach then asked me if I had an attorney. I gave my answer and then she places our call on hold for over three minutes. Ms Roach returned and stated she could not find the financial package that I sent. I advised her I am calling in regards to the records disclosure request dated May 10, 2006 in which was faxed and mailed first class mail via USPS to the attention of Thomas J. Wolf, Arik Moreno and Janeen R. Hill.
This call was placed on hold once again. After being on hold for over four minutes, Ms Roach returned and refused to tell me anything regarding my account. She advised me that all communications will be directed through the forclosure attorney, Janeen Hill.
I further asked why my account was transferred from Tom Wolf to her. She advised that she has my file now and is handling this account and "that is just the way it is."
I asked for the extension of Brad Johnson, a supervisor at Homecomings Financial Loss Mitigation office in San Diego. Ms Roach refused and futher advised me to get the supervisors phone number from the foreclosure attorney.
I asked Ms Roach to provide me a written statement as to her statements regarding the request of Homecomings Financial to route all communications through the foreclosure attorney, Janeen Hill. She refused again demanding that I contact Janeen Hill.
I have contacted Janeen Hill numerous times only to be "blown off". Like Arik Moreno and Homecomings Financial in general, no calls are ever answered and no letters are ever responded to.
Frank
Colorado Springs,Colorado,
U.S.A.
Homecomings Financial STALLING for time...
#22Author of original report
Wed, May 31, 2006
May 30, 2006 - Attempted contact with Sarah Roach, (858)505-7289, in the San Diego loss mitigation office. Her voice mail states she is out of the office from Tue May 23, 2006 and returning on Tue May 30, 2006. Could not leave a message as her voice mail box is full.
May 31, 2006 - Attempted contact again with Sarah Roach. Voice mail still states the same message "...will return on Tue May 30, 2006." And still unable to leave a message.
I call the 800-206-2901 number as instructed by Sarah Roach in her message and I get transfered right back to her voice mail. Thomas J. Wolf refuses to answer any questions regarding my account and Arik Moreno does not answer his phone and NEVER returns any messages left for him on his voice mail. Stall tactics!! I have been unable to speak with anyone from Homecomings Financial about my account.
Frank
Colorado Springs,Colorado,
U.S.A.
Homecomings Financial STALLING for time...
#22Author of original report
Wed, May 31, 2006
May 30, 2006 - Attempted contact with Sarah Roach, (858)505-7289, in the San Diego loss mitigation office. Her voice mail states she is out of the office from Tue May 23, 2006 and returning on Tue May 30, 2006. Could not leave a message as her voice mail box is full.
May 31, 2006 - Attempted contact again with Sarah Roach. Voice mail still states the same message "...will return on Tue May 30, 2006." And still unable to leave a message.
I call the 800-206-2901 number as instructed by Sarah Roach in her message and I get transfered right back to her voice mail. Thomas J. Wolf refuses to answer any questions regarding my account and Arik Moreno does not answer his phone and NEVER returns any messages left for him on his voice mail. Stall tactics!! I have been unable to speak with anyone from Homecomings Financial about my account.
Frank
Colorado Springs,Colorado,
U.S.A.
Homecomings Financial STALLING for time...
#22Author of original report
Wed, May 31, 2006
May 30, 2006 - Attempted contact with Sarah Roach, (858)505-7289, in the San Diego loss mitigation office. Her voice mail states she is out of the office from Tue May 23, 2006 and returning on Tue May 30, 2006. Could not leave a message as her voice mail box is full.
May 31, 2006 - Attempted contact again with Sarah Roach. Voice mail still states the same message "...will return on Tue May 30, 2006." And still unable to leave a message.
I call the 800-206-2901 number as instructed by Sarah Roach in her message and I get transfered right back to her voice mail. Thomas J. Wolf refuses to answer any questions regarding my account and Arik Moreno does not answer his phone and NEVER returns any messages left for him on his voice mail. Stall tactics!! I have been unable to speak with anyone from Homecomings Financial about my account.
Frank
Colorado Springs,Colorado,
U.S.A.
Homecomings Financial STALLING for time...
#22Author of original report
Wed, May 31, 2006
May 30, 2006 - Attempted contact with Sarah Roach, (858)505-7289, in the San Diego loss mitigation office. Her voice mail states she is out of the office from Tue May 23, 2006 and returning on Tue May 30, 2006. Could not leave a message as her voice mail box is full.
May 31, 2006 - Attempted contact again with Sarah Roach. Voice mail still states the same message "...will return on Tue May 30, 2006." And still unable to leave a message.
I call the 800-206-2901 number as instructed by Sarah Roach in her message and I get transfered right back to her voice mail. Thomas J. Wolf refuses to answer any questions regarding my account and Arik Moreno does not answer his phone and NEVER returns any messages left for him on his voice mail. Stall tactics!! I have been unable to speak with anyone from Homecomings Financial about my account.
Frank
Colorado Springs,Colorado,
U.S.A.
Update
#22Author of original report
Fri, May 26, 2006
May 23, 206 - Filed complaint against Homecomings Financial with Federal Trade Commission.
May 26, 2006 - Attempted communications with Sarah Roach at (858)505-7289 with no success. Her voice mail has been changed since yesterday stating she is out of the office until May 30, 2006. Can not leave a voicemail since her box is full. No surprise there either. STALL TACTICS!!...as I read in another complaint.
Wolf Popper LLC, a law firm in New York City, NY is gathering information for prosecuting Homecomings Financial in a class action. Contact them for more info.
Frank
Colorado Springs,Colorado,
U.S.A.
Update -
#22Author of original report
Tue, May 23, 2006
May 23, 2006 - Homecomings Financial FAILED to provide the records disclosure request dated MAy 10, 2006. When I telephoned Thomas J. Wolf for a follow up for this request, he advised me my account is now being handled by Sarah Roach (EXT 7289). When I attempted contact, her voice message states she is out of the office until May 25, 2006. Just another "run around", jumping through hoops...Courtesy of Homecomings.
Frank
Colorado Springs,Colorado,
U.S.A.
TO Homecomings Financial, US Bank NA, JP Morgan, law firm of Frascona, Joiner, Goodman and Greenstein P.C.
#22Author of original report
Thu, May 11, 2006
Notice TO:
Homecomings Financial, US Bank NA, JP Morgan, law firm of Frascona, Joiner, Goodman and Greenstein P.C.
In regards to the above listed identification numbers, I am requesting the following information be compiled and sent to the undersigned at the above listed address within 5 business days.
1. All written correspondence dated from September 28, 2005 through May 10, 2006. This includes, but not is not limited to the following:
A) Account statements;
B) All written correspondence regarding the above listed identification numbers and/or the undersigned. This includes, but is not limited to, any and all written communications, electronic communications (e-mail), and facsimile communications which is addressed to the undersigned, any employee, agent or representative of Homecomings Financial Network, US Bank NA, JP Morgan Chase, the law firm of Frascona, Joiner, Goodman, & Greenstein P.C. and the El Paso County Public Trustee Office.
2. All records of voice communications regarding the above listed identification numbers. This includes, but is not limited to the following:
A) All records of attempted voice communication and annotations with the undersigned;
B) All records of voice communications between Homecomings Financial and the undersigned, the law firm of Frascona, Joiner, Goodman, & Greenstein P.C., US Bank NA, JP Morgan Chase, or the El Paso County Public Trustee Office;
3. Any notes or annotations recorded in the database files of the above listed identification numbers. This includes, but is not limited to the following:
A) Any contact between the undersigned and Homecomings Financial Network, the law firm of Frascona, Joiner, Goodman, & Greenstein P.C., US Bank NA, JP Morgan Chase, or the El Paso County Public Trustee Office with regards to the above listed identification numbers.
B) Any and all account annotations, to include, but is not limited to hand written notes, electronic annotations, etc.
Please complete this request within 5 business days from the date of this letter. This request shall be received at the address listed above by the close of business on May 17, 2006.
Frank
Colorado Springs,Colorado,
U.S.A.
Update - Homecomings Financial Violates Law, Deception, Unethical Practices
#22Author of original report
Mon, May 01, 2006
April 24, 2006 - Court date set for April 24, 2006. I appeared and Homecomings Financial attorney's did NOT show. I advised the Court of the facts, the Court set the matter for a Contested hearing in June. The Court did not sign any Order authorizing the Office of the Public Trustee to sell the property at auction, therefore, the procedings are on hold until then. I did not need to accept a bogus re-payment plan which does not even comply with Colorado state law to place the procedings on hold. Homecomings Financial will try to do anything to get money from you...
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Fri, April 14, 2006
April 14, 2006 - Kudos out to Zach! I initiated and made contact with Homecomings Financial and spoke with Zach. When I asked Zach for his last name he simply stated "6681". I have been advised by "Zach 6681" that he does not give out his last name and he is the only "Zach" employed by Homecomings Financial. Zach 6681 did advise he works in the Dallas office. I asked "Zach 6681" for the name of the individual who supervises Arik Moreno. He advised me Brad Johnson, however, he refused to give me his extension.
Again KUDOS to "Zach 6681" for his valued customer service!! For at least I have a name now...
"At Homecomings Financial we partner to create better value for our customers."
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Fri, April 14, 2006
April 13, 2006 - As requested by Arik Moreno I faxed a written response to the attention of Tom Wolf and Arik Moreno, (858)874-6002. I requested the re-payment plan proposal to be reviewed and corrected to be in compliance with Colorado state law as it currently violates Colorado Revised Statute 38-38-107 with regards to the down payment. As requested, I also included the Colorado Revised Statute that is in question as Mr. Moreno wanted that in writing.
Still no response from Tom Wolf, who can be reached at (858)505-7334.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Fri, April 14, 2006
April 13, 2006 - As requested by Arik Moreno I faxed a written response to the attention of Tom Wolf and Arik Moreno, (858)874-6002. I requested the re-payment plan proposal to be reviewed and corrected to be in compliance with Colorado state law as it currently violates Colorado Revised Statute 38-38-107 with regards to the down payment. As requested, I also included the Colorado Revised Statute that is in question as Mr. Moreno wanted that in writing.
Still no response from Tom Wolf, who can be reached at (858)505-7334.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Fri, April 14, 2006
April 13, 2006 - As requested by Arik Moreno I faxed a written response to the attention of Tom Wolf and Arik Moreno, (858)874-6002. I requested the re-payment plan proposal to be reviewed and corrected to be in compliance with Colorado state law as it currently violates Colorado Revised Statute 38-38-107 with regards to the down payment. As requested, I also included the Colorado Revised Statute that is in question as Mr. Moreno wanted that in writing.
Still no response from Tom Wolf, who can be reached at (858)505-7334.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Fri, April 14, 2006
April 13, 2006 - As requested by Arik Moreno I faxed a written response to the attention of Tom Wolf and Arik Moreno, (858)874-6002. I requested the re-payment plan proposal to be reviewed and corrected to be in compliance with Colorado state law as it currently violates Colorado Revised Statute 38-38-107 with regards to the down payment. As requested, I also included the Colorado Revised Statute that is in question as Mr. Moreno wanted that in writing.
Still no response from Tom Wolf, who can be reached at (858)505-7334.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Wed, April 12, 2006
April 12, 2006 - Arik Moreno initiated and made contact with me. I discussed the validity of the proposed re-payment plan with him.
Mr. Moreno advised me that Mr. Wolf handles all accounts from Colorado and knows Colorado state law. Does Mr. Wolf practice law in Colorado? He further added and assured me that Homecomings Financial would not violate any state law. They already have.
In defense, Mr. Moreno advised me to contact the attorney's office and they would advise me. I mentioned to him that I have contacted Ms. Hill from the law firm of Frascona, Joiner, Goodman and Greenstein, P.C. and she is only involved with the foreclosure action.
NOTE: In the initial written correspondence dated March 27, 2006 from Ms. Hill, it clearly states that any re-payment agreement is between Homecomings Financial and myself and does not relieve any foreclosure action.
As our discussion moved forward, Mr. Moreno became very agitated and began to raise his voice. He would not listen to me as he interrupted me several times. I inquired as to why he is becoming upset and angry with me and raising his voice. He made accusations stating I am being very combative and uncooperative with him and Homecomings Financial.
Mr. Moreno advised me the re-payment plan is fine and refused to rework the plan unless I provide, in writing to him, the actual Colorado state law which supports my request. I advised him I have provided it via FAX to Mr. Wolf on April 10, 2006. I further added I have also provided it on this website for his review as well. I asked Mr. Moreno if he would state his position with regards to the validity of the re-payment proposal and to include any requests to validate the proposal in writing to me and he refused to do so. He stated he will not put anything in writing.
Mr. Moreno has refused to listen to any other complaints I have with Homecomings Financial. Specifically, the right to cure default in writing. I advised him I received no written correspondence with regards to my rights to cure per state law, any telephone calls (not one call) advising the status of the account. At that time Mr. Moreno abruptly ended the conversation. Mr. Moreno, as well as Homecomings Financial, has demonstrated an unwillingness to make any type of resolution to this matter. I am at a loss, as I do not know who to contact at Homecomings Financial to find resolution to this matter.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Tue, April 11, 2006
April 11,2006 - Attempted to initiate phone contact with Arik Moreno, (858)505-7741, to discuss the validity of the re-payment plan as it violates Colorado state law with no success. I left a message for Mr. Moreno to contact me. No return call has ever been received.
I attempted to initiate phone contact with Tom Wolf, (858)505-7334, to discuss the validity of the re-payment plan as it violates Colorado state law. I left a message for Mr. Wolf to contact me. No return call has ever been received.
I attempted to initiate phone contact with Janeen R, Hill from the law firm of Frascona, Joiner, Goodman and Greenstein, P.C. (303)494-3000, to discuss the validity of this proposed re-payment plan as it violates Colorado state law. I left a message for Ms. Hill regarding the legality of this proposed plan. Ms. Hill has been practicing law in Colorado for almost two years and is the subject matter expert in this case as she is retained by Homecomings Financial to represent them in this foreclosure action on my property.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Tue, April 11, 2006
April 11,2006 - Attempted to initiate phone contact with Arik Moreno, (858)505-7741, to discuss the validity of the re-payment plan as it violates Colorado state law with no success. I left a message for Mr. Moreno to contact me. No return call has ever been received.
I attempted to initiate phone contact with Tom Wolf, (858)505-7334, to discuss the validity of the re-payment plan as it violates Colorado state law. I left a message for Mr. Wolf to contact me. No return call has ever been received.
I attempted to initiate phone contact with Janeen R, Hill from the law firm of Frascona, Joiner, Goodman and Greenstein, P.C. (303)494-3000, to discuss the validity of this proposed re-payment plan as it violates Colorado state law. I left a message for Ms. Hill regarding the legality of this proposed plan. Ms. Hill has been practicing law in Colorado for almost two years and is the subject matter expert in this case as she is retained by Homecomings Financial to represent them in this foreclosure action on my property.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Tue, April 11, 2006
April 11,2006 - Attempted to initiate phone contact with Arik Moreno, (858)505-7741, to discuss the validity of the re-payment plan as it violates Colorado state law with no success. I left a message for Mr. Moreno to contact me. No return call has ever been received.
I attempted to initiate phone contact with Tom Wolf, (858)505-7334, to discuss the validity of the re-payment plan as it violates Colorado state law. I left a message for Mr. Wolf to contact me. No return call has ever been received.
I attempted to initiate phone contact with Janeen R, Hill from the law firm of Frascona, Joiner, Goodman and Greenstein, P.C. (303)494-3000, to discuss the validity of this proposed re-payment plan as it violates Colorado state law. I left a message for Ms. Hill regarding the legality of this proposed plan. Ms. Hill has been practicing law in Colorado for almost two years and is the subject matter expert in this case as she is retained by Homecomings Financial to represent them in this foreclosure action on my property.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Tue, April 11, 2006
April 11,2006 - Attempted to initiate phone contact with Arik Moreno, (858)505-7741, to discuss the validity of the re-payment plan as it violates Colorado state law with no success. I left a message for Mr. Moreno to contact me. No return call has ever been received.
I attempted to initiate phone contact with Tom Wolf, (858)505-7334, to discuss the validity of the re-payment plan as it violates Colorado state law. I left a message for Mr. Wolf to contact me. No return call has ever been received.
I attempted to initiate phone contact with Janeen R, Hill from the law firm of Frascona, Joiner, Goodman and Greenstein, P.C. (303)494-3000, to discuss the validity of this proposed re-payment plan as it violates Colorado state law. I left a message for Ms. Hill regarding the legality of this proposed plan. Ms. Hill has been practicing law in Colorado for almost two years and is the subject matter expert in this case as she is retained by Homecomings Financial to represent them in this foreclosure action on my property.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Tue, April 11, 2006
April 10 - I faxed a letter to Tom Wolf, (858)874-6002, advising him I have posted this consumer complaint and I will update the facts daily, whether positive or negative.
My realtor received the requested payoff statement via FAX which contains some questionable figures.
Frank
Colorado Springs,Colorado,
U.S.A.
Daily Update - Homecomings Financial Violates Law, Deception, Unethical Practices, Poor Customer Service
#22Author of original report
Mon, April 10, 2006
April 10 - Attempted to initiate contact with Arik Moreno supervisor of Tom Wolf at (858)505-7741, with no success. I left voice mail for him to return my call as soon as possible.